Help Desk Software - for support services software solutions


If you provide any kind of internal support then you are effectively operating a help desk service and can take advantage of the benefits and the control offered by our solutions.

IT Service Management organisations and internal IT departments require an ITIL based IT helpdesk and can also benefit from our inventory management software.

Or perhaps you would like to enhance your web site with online customer services or provide a secure web based online help desk.

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If any of the above applies then we have the solution to meet your requirements.

Technological Advantages of Our Helpdesks

Install on your own on-premises server  or get started right away with minimal committed investment using our Online Cloud Hosted Software as a Service (SaaS) option.

Applications are simple to configure and require little or no expenditure on training and consultancy and you can even re-brand our software to match your corporate web site.

The best IT Service Desk Solution For You.

We incorporate the Information Technology Infrastructure Library (ITIL) recommendations in a practical and effective manner.

Whether you are a small business or multinational corporation. Our service desk software will consolidate your support requests, provide problem and change control as well as inventory management. Improving efficiency and reducing costs, to ensure your business success.

Suitable for any service desk:

  • IT Services in-house or as a managed service.
  • Customer Services, Complaints Management.
  • Facilities Management , Design and Engineering.
  • Human Resources Electronic Staff Register (ESR) Integration.
  • Health and Safety, Financial Services and many more..

Why Choose Us.

We have hundreds of help desk installations world wide supporting hundreds of thousands of their customers or employees. Our own customer testimonials speak for themselves and reference sites are available on request.

As one of the first genuine web based help desk software solutions to market. We have the longest customer experiences feeding back into design and development.


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