Web based help desk software solutions
Product information and screen shots download FREE software trials

Enquiries and pre sales support Customer Support login


Software Ordering and Purchase Information

Price are available in six main currencies.

Helpdesk Prices are based on the total number of 'Operators' or Support Staff who will manage the support calls.

  • Unlimited End Users/ Customers at no charge
  • Includes first year of support and upgrades (then 15% pa)
  • No hidden extra costs.

There are other add on modules available to enahnce the experience.

If you are unsure of the software requirements for your support service then we are happy to assist.

If you would like a quotation then Contact us with your company name and address and your contact details and we will email an official price proposal. State the product(s) you require and the number of Operator licenses.

We will also provide a free Cost / Benefit justification to assist you with budget approval.

Not for Profit and Education Establishments

Educational Establishments and Charitable organisations are entitled to a 15% discount on retail  prices.

Follow the resource links on the prices pages or ask for a written quotation.

Obtaining a Full License Key

An activation key and perpetual license will be issued on receipt of an official order or receipt of a payment via online credit card payment, check or bank transfer. Invoice and license key are dispatched within 24 hours.

You must agree to the terms of the End User Licence Agreement prior to use.

Product Support Costs

Annual support including all Release updates is free for the first year and then charged annually at 15% of the original software cost.

Consultancy and Training

Almost all our customers find our software so easy to install that they carry this out themselves. However, we do appreciate that a new initiative of this nature can take up valuable resource. If you do require training or consultancy  then we, or one of our partners, are available at competitive rates either on-site or via Webex training sessions. Please ask for a quotation.

Multiple Copies

Further Installations for additional support departments are available at special upgrade rates. Please ask for a quotation.

Payment Options

We accept check/ cheques, bank transfers and all major credit cards.

Order Forms

Complete click on a downloadable order form below to review the prices and you may fax or email back for immediate license key delivery. The Buy online options below will take you to secure payment pages to purchase against quotations or settle outstanding invoices.

pdf version US $ Order                   Buy online

pdf version GB Order                   Buy online

pdf version Euro € Order                Buy online

pdf version Australian $ Order       Buy online

pdf version NZ $ Order                   Buy online

pdf version Canadian $ Order        Buy online

UK Head Office:

sitehelpdesk.com Ltd
The Keys,
Roke Lane,
Witley, Surrey
United Kingdom
Tel:  +44 (0) 1428 751911

software trials download


   2017 sitehelpdesk.com, all rights reserved